ORWIX STUDIO
RWIX STUDIO

Terms of Service

Last Updated: June 3, 2026

1. General & Contractual Relationship

These terms of service (”Terms”) govern your access to and use of Orwix Studio, including associated platforms, widget builders, APIs, and supplementary services (”the Service”). The Service is owned and provided by **BytVanor** (sole proprietorship / Peter Wikström, hereinafter referred to as ”Orwix Studio”, ”we”, or ”us”), with its registered address at Gamla Myggenäs 60, 47182 Hjälteby, Sweden (email: support@orwixstudio.se).

By creating a user account, registering an organization, or using the Service in any manner, you and the legal entity you represent (”the Customer”) agree to be bound by these Terms. Our Privacy Policy and our Data Processing Agreement (DPA) constitute integrated parts of this agreement and are legally binding on the parties.

2. Scope of Service & Access

Orwix Studio is a cloud-based Software-as-a-Service (SaaS) platform that provides tools for advanced video editing, interactive video funnels, calendar scheduling, and automated video production. Access to the Service is granted in the form of a non-exclusive, revocable license during the subscription period.

The Customer is responsible for providing accurate registration details and keeping login credentials secure. Orwix Studio is not liable for any damage resulting from unauthorized access to the Customer's account due to negligence.

3. Subscription, Pricing & Payment

License fees for subscriptions are billed monthly or annually in advance based on the selected plan. All payments are processed via our payment partner **Stripe**.

  • Moms (VAT): For customers in Sweden and the EU, Swedish VAT (25%) will be added unless specified otherwise. Business customers within the EU (excluding Sweden) may qualify for Reverse Charge VAT if a valid VAT registration number is provided.
  • Automatic Renewal: Your subscription renews automatically at the end of each billing cycle unless canceled before the renewal date.
  • Price Changes: Any price changes will be communicated at least 30 days in advance.

4. Usage Limits & System Resources

Each subscription plan has defined system limits (e.g., rendering hours per month, media vault storage capacity, number of team members). Orwix Studio reserves the right to restrict rendering or block further uploads if limits are exceeded.

The Customer can upgrade their plan or purchase additional resource packages at any time directly through the Service dashboard.

5. Intellectual Property & Data

Customer Content: The Customer retains all rights to the video clips, images, audio files, logos, and other assets uploaded to or created within the Service. The Customer grants Orwix Studio a worldwide, royalty-free license to store, process, and render this material solely to provide the Service to the Customer.

Orwix Studio IP: Orwix Studio retains all rights, including intellectual property rights, to the platform itself, its source code, trademark, designs, rendering engine, and pre-bundled media library assets. Copying, modifying, or distributing platform code or resources without explicit written approval is strictly prohibited.

6. Data Protection, GDPR & Data Processing Agreement (DPA)

In providing the Service, Orwix Studio processes personal data (leads and bookings) on behalf of the Customer. The parties agree to the following regarding data protection:

  • DPA: The complete Data Processing Agreement (DPA) published on our website is legally binding and constitutes an annex to these Terms. By agreeing to these Terms, the Customer is deemed to have signed the DPA.
  • Encryption & Security: Orwix Studio implements edge-level protection by encrypting incoming personal data (leads and bookings) via AES-GCM 256-bit encryption on Cloudflare Edge Workers before storing it in the database. Decryption keys are isolated in Postgres with Row Level Security (RLS) policies.
  • Customer's Consent Responsibility: The Customer is solely responsible for obtaining valid consent (e.g., via a compliant Consent Management Platform, CMP) from its visitors before data is submitted to the Service. The Customer must configure the widget's GDPR and consent options in compliance with applicable local law.
  • Data Erasure & DSAR: The platform provides features for immediate and permanent cryptographic erasure (Crypto-Shredding) and cascade deletes of database records and associated media files upon deletion request (DSAR). The Customer is responsible for initiating these deletion requests on behalf of its end-users.

7. Prohibited Use

The Service may only be used for lawful purposes. The Customer agrees not to use the platform to:

  • Upload or produce material that infringes upon the copyright, trademark, or privacy rights of any third party.
  • Produce threatening, hateful, unlawful, or deeply offensive content.
  • Perform DDoS attacks, distribute malware, or attempt to bypass platform security and encryption mechanisms.

Orwix Studio reserves the right to immediately suspend or terminate accounts that violate these rules.

8. Termination & Refund Policy

The Customer can cancel their subscription at any time through the Service billing settings page (Stripe Customer Portal). Termination will take effect at the end of the current pre-paid billing period.

No refunds are provided for unused time in an active billing period unless Orwix Studio is in material breach of the agreement. Upon account termination, all media assets and encrypted lead records will be permanently deleted within 30 days.

9. Limitation of Liability & Service Disruptions

Orwix Studio is provided in an "as is" condition. We strive for maximum uptime and performance, but leave no guarantees that the Service will be entirely free from interruptions or bugs.

Orwix Studio is not liable for indirect damages, loss of profits, lost data, or consequential damages. Our maximum liability under all circumstances is limited to the total fees paid by the Customer to us during the three (3) months preceding the incident.

10. Governing Law, Dispute Resolution & Language

These Terms shall be interpreted and applied in accordance with Swedish law. Any disputes arising in connection with these Terms shall be settled by Swedish public courts, with the Gothenburg District Court (Göteborgs tingsrätt) as the court of first instance.

This agreement is published in Swedish and English. In the event of any conflict or inconsistency between the English version of these terms and any translation (including the Swedish version), the Swedish version shall govern and prevail.